Desktop & Mobile
Your privacy settings sync across all devices. Change a preference on your phone and it updates on desktop instantly.
LEGAL REFERENCE
Your Privacy Comes First
We built modalqq around your account security and data protection. This policy shows exactly how we handle your information, from the moment you open an account through every...
Data ProtectionAccount SecurityPayment PrivacyTransparent PracticesYour Control
What We Collect and Why
When you open your modalqq account, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account safe. This includes your name, email, phone number and payment details. We use this data only to run your account, prevent fraud and comply with local regulations in supported regions. We never sell your information to
third parties. Your data stays encrypted and backed by industry-standard security protocols.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and our servers uses TLS 1.2 encryption. Your payment details and account credentials are...
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account or payment...
Compliance Framework
Our privacy practices align with international data protection standards and local regulations in supported Indonesian regions where we operate.
Limited Access
Only authorised staff can view your personal data, and only when needed to resolve your support request or prevent fraud...
Breach Response
If we detect unauthorised access to your account or data, we notify you immediately and provide steps to secure your...
Data Retention
We keep your account data only as long as needed to serve you and meet legal requirements. You can request...
SIDE BY SIDE
Consistency Across Our Platform
Live Tables & Slots
Whether you're at a live baccarat table or spinning in our slot lobby, the same data protection applies to your session and bets.
Sportsbook Markets
Your betting history and account balance are protected with the same encryption whether you're placing live odds or pre-match wagers.
Payment Methods
DANA, OVO, GoPay and QRIS transactions all route through the same secure payment gateway with identical fraud detection and privacy controls.
Support Channels
Email, live chat or in-app messaging — every support path uses the same encrypted connection and staff access protocols.
Account Recovery
If you lose access to your account, our verification process protects your data while confirming your identity before restoring access.
Third-Party Games
Pragmatic, Evolution and PG Soft titles run on our secure infrastructure. Your session data stays within modalqq's privacy framework.
SERVICE CONTEXT
What Defines Our Privacy Approach
01
Zero-Knowledge Deposits
We don't store your DANA, OVO, GoPay or QRIS credentials. Each transaction is processed through encrypted payment gateways you control.
02
Session Privacy
Your lobby activity, game history and betting patterns are logged only on your account. We don't share session data with advertisers or analytics firms.
03
Withdrawal Transparency
When you cash out to DANA, OVO, GoPay or QRIS, we show you exactly what data is sent to the payment provider and why.
04
Cookie Control
You choose which cookies we set. Essential ones keep your account secure; optional ones improve your experience. Change preferences anytime.
05
Marketing Opt-Out
Unsubscribe from promotional emails or SMS in one click. We respect your choice and never re-add you to lists without your consent.
06
Data Export
Request a complete copy of your personal data in machine-readable format. We deliver it within 7 days at no cost to you.
Privacy Policy Questions
We retain your data for 12 months to process final withdrawals and comply with local regulations. After that, we delete it unless legal requirements demand longer storage. You can request earlier deletion anytime.
Yes. Log into your account, go to Settings > Privacy, and click 'Request My Data'. We'll email you a complete file within 7 days. You can also contact support for immediate access to key details.
We share only what's necessary with payment processors (DANA, OVO, GoPay, QRIS providers) and fraud-prevention services. We never sell your data. Third-party game providers see only your session ID, not your personal details.
We notify you immediately if we detect unauthorised access. We'll guide you through securing your account, resetting your password and reviewing your transaction history for any suspicious activity.
Go to Settings > Account > Close Account. Confirm your identity and we'll schedule deletion within 30 days. Your data is wiped from active systems; backups are purged after 90 days.
Your privacy settings apply across all modalqq lobbies. However, you can control which game types send you notifications and which payment methods appear in your chip row.
Yes. Your QRIS payment history is encrypted and visible only to you and modalqq. We don't share transaction details with QRIS networks or other players. Your balance and bet history stay private.